First Visit at Janzen & Chwa Orthodontics

We’re excited to welcome you to Janzen & Chwa Orthodontics! From the moment you arrive, our friendly team will guide you through every step of your first appointment. Please check in with our receptionist, and then you’ll meet Drs. Kyint and Evan Chwa will complete a thorough orthodontic exam and explain all treatment options in a clear, one-on-one conversation with you and your family. Our goal is to give you the healthy, straight, beautiful smile you’ve always wanted, using the latest technology and safe, gentle care tailored just for you.

Why the First Orthodontist Consultation Matters?

The initial exam is designed to give you clarity and answers. During this visit, we’ll:

• Review your dental and medical history

• Provide a complete oral exam with X-rays to determine whether treatment is necessary

• Help you create a customized treatment plan

• Discuss all treatment options, including braces, Invisalign®, or other appliances

• Explain financial information, insurance options, and payment plans

By the end of the visit, you’ll have a roadmap for achieving a healthy, confident smile.

What Happens After the First Exam?

If treatment is recommended, we’ll schedule an appointment for diagnostic records. In many cases, we can even collect these records during your first visit if time allows. Diagnostic records help us design a personalized treatment plan and usually include:

• Photographs of your teeth

• Study models of your teeth

• Panoramic and cephalogram X-rays and tracings

• A detailed analysis by the doctor to determine the best course of care

Case Presentation and Starting Treatment

After reviewing your records, your doctor will present your customized treatment plan at your next appointment. Once you approve the plan, we’ll schedule your first treatment appointment, where your new braces or appliances will be placed. This appointment generally takes 30–60 minutes, and our team will make sure you’re as comfortable as possible.

Visiting the Orthodontist During Treatment

Regular visits every 4–8 weeks are important for keeping your treatment on track. We’ll work with you to schedule appointments that fit your family’s schedule. Life happens, so if you’re running late or need to reschedule, just let us know, and we’ll accommodate you.

It’s also important to continue seeing your family dentist every six months for cleanings and routine checkups. If extra dental care is needed, we’ll coordinate with your dentist to ensure you’re getting the best care possible.

Understanding the Cost of Treatment

The cost of orthodontic treatment depends on the complexity of the case. During your initial visit, our treatment coordinator will review fees and explain flexible payment options. We accept most insurance plans and offer payment plans to help make orthodontics affordable for every patient.

Your Investment Includes

• Orthodontic Records: X-rays, study models, and growth analysis

• Active Treatment: braces or Invisalign®, appliances, office visits, and procedures

• Durable Appliances: designed to last with proper care (replacement fees apply if lost or damaged)

• Final Retainers: one set provided at the end of comprehensive treatment (replacement fees apply if lost or broken)

What Isn’t Included

• Dental procedures done outside our office

• Adjustments due to accidents, injuries, or TMJ complications

• Surgical procedures, such as orthognathic surgery, if needed

Office Hours and Appointment Guidelines

We value your time and make every effort to see patients promptly. Each appointment is scheduled to complete the necessary procedure, provide updates on your progress, and answer any questions you may have. Arriving on time helps us give every patient, including you, the attention they deserve.